There is capacity for 100 seated passengers, additional standing passengers and luggage room for bikes, prams and surfboards, carried free of charge. The train runs a return shuttle service for the three kilometre journey between North Beach Station in Sunrise Beach and the Byron Beach platform next to the Shirley Street level crossing.
0 – 5 years free
6 – 13 years $2
14+ years $3
For a one way journey. There is also a ten ticket adult pass for $27, offering a saving of 10%.
Both platforms have seating, shelter and bicycle racks. The North Beach Station is adjacent to Bayshore Drive serving the Byron Arts Estate, Sunrise Beach and Elements of Byron resort. Drive to the end of Bayshore Drive, which is off Ewingsdale Road (the main road into Byron township from the Pacific Highway).
The Byron Beach platform is next to the Shirley Street level crossing in Byron Bay township between the First Sun Caravan Park and Simmos Caltex Service Station. Where Shirley Street changes into Lawson Street.
An additional 100 car spaces were constructed with the upgrade of Bayshore Drive in the Council road reserve next to the North Beach station. Parking here is free. Byron Shire Council operates two public car parks within 100 metres of the Byron Beach platform. Bicycle racks are provided at both platforms, or bikes can be carried free of charge on the train.
In accordance with the Public Transport Act, pets are not permitted to travel on the Byron Bay Train.
The safety management and operating procedures for this train service do not require additional property or safety fencing of the rail corridor. They have been developed around low speed operation and clear sighting along the rail corridor. Transport for NSW still reserves the right, however, to direct Byron Bay Railroad Company to fence some or all of the rail corridor boundary.
In the rail industry the 600 series rail cars are known as one of the quietest trains. This service operates on a section of track which is almost dead level and straight for its entire length and which has long-welded 110m rail lengths. Further, the train operates at slow speeds. These factors, when combined with the retrofitted solar powered electric engines, substantially reduce noise. The train has also been fitted with a suburban whistle which is far less intrusive than the country horn that people are familiar with. The whistle is sounded on approach to the Kendall Street level crossing.